Tesla will refund owners who paid to fix main computers out of pocket

first_img– Advertisement – Tesla on Monday notified owners of older Model S and Model X electric vehicles that the company will refund them for repairs if they previously had to pay out-of-pocket to fix a problem in their main computers.The problem manifested as a blank touchscreen or other glitches in the system and was related to memory device failures in the computer that stores data from the vehicle.In customer emails obtained by CNBC, Tesla said it will repair the Model S and Model X cars for owners who are currently experiencing those issues, under an expanded warranty with some conditions.- Advertisement – The warranty expansion and offer to refund some owners may help Tesla avoid a mandatory recall, and a settlement or drawn out court battles.Tesla did not reply to a request for more information.How a Tesla ‘MCU’ worksIn a Tesla electric car, the main computer, also known as an “MCU,” powers the touchscreen where drivers can view and control their entertainment, navigation, air conditioning and other vehicle features. The main computer contains a number of processors, memory devices, GPS and other technical components.- Advertisement – – Advertisement –center_img A view of the dashboard in a Tesla Model S car.Getty Images The memory devices in some Tesla MCUs have a limited “write cycle,” which means they won’t work well, or at all, after they hit a certain number of program or erase cycles.For years, Tesla owners occasionally complained in online forums of blackouts befalling their main computers, sometimes in the midst of a drive, which rendered their cars basically useless. It is not safe, for example, to operate a Tesla if the driver is unable to defrost and run the heat in icy weather. Spontaneous main computer failures could also disable safety features like the backup cam, which is meant to help drivers spot pedestrians or obstacles before backing out of a spot.Tesla will perform the repair on affected cars’ computers under the expanded warranty only if the owner has not yet exceeded 100,000 miles or 8 years of ownership. Tesla will not replace the computer’s memory device for owners who are approaching the end of a warranty period and who want to make a fix proactively.Proposed class actionIn expanding its warranty and agreeing to refund some of the customers who paid for a new MCU or to repair their MCU’s memory device out of pocket, Tesla may prevent a proposed class action lawsuit from advancing. The complaint on behalf of Tesla customers was filed on May 13, 2020 in California. It alleged that Tesla had violated state and federal laws concerning fair marketing and sales practices, consumer safety and vehicle warranties.In June this year, as Reuters previously reported, the National Highway Traffic Safety Administration opened a probe into problems with the MCU in some of Tesla’s older Model S and Model X vehicles. That probe covered vehicles made by Tesla from 2012 to 2015. The investigation was prompted by around a dozen consumer complaints submitted to the vehicle safety regulators.Tesla has reportedly used at least some of the same technical components in 159,000 vehicles including Model S sedans built from 2012 to 2018, and Model X SUV’s built from 2016 to March 2018.In 2018, Tesla shifted away from its MCU-1 system, which used Nvidia Tegra 2 and Tegra 3 processors with 4GB or 8GB eMMC NAND flash memory devices made by SK Hynix. This system is known to have memory device problems.It later began to install a newer MCU-2 system in Model S and Model X vehicles, which included an Intel Atom processor with Micron 64Gb storage chips.Tesla notified people who own or previously owned potentially effected vehicles by e-mail. Multiple customers shared the company’s communication with CNBC.Here’s what Tesla wrote:“Our records show that you own or previously owned a Tesla Model S/X that was built before March 2018. It may be eligible for Tesla’s Warranty Adjustment Program covering malfunction of a memory chip (embedded MultiMediaCard). This malfunction may result in a blank or intermittently blank touchscreen but will not impact the ability to drive your car.Tesla is providing eligible owners who experience a malfunction no-cost repairs to this part at any Tesla Service Center for 8 years/100k miles from initial delivery date. If you do not experience a malfunction, there’s no need to take action.If you have already paid for repairs that meet the conditions of the program, you may be eligible for reimbursement. Tesla will send reimbursement details and eligibility by February 2021.To learn more about the program and its terms and conditions, please click the link below.”last_img read more

3 Indians in LPGA event for 1st time; Aditi, Diksha, Tvesa to play at Ladies Scottish Open

first_img COMMENT WE RECOMMEND 4 weeks ago Indians are the most confident in world to travel after coronavirus pandemic: Study 4 weeks ago 114 stranded Indians brought back from UAE in AI flight First Published: 12th August, 2020 11:06 IST LIVE TV SUBSCRIBE TO US 3 weeks ago Over 10 lakh Indians have returned from abroad under Vande Bharat Mission: MEA In a first for Indian women’s golf, three leading players of the country — Aditi Ashok, Diksha Dagar and Tvesa Malik — will tee up at an LPGA event together, the Ladies Scottish Open later this week.The Ladies Scottish Open, a premier event on the Ladies European Tour, has been co-sanctioned with the LPGA since 2017 and this is the fourth time the two Tours are coming together. The Ladies Scottish Open, has however, been around since 1986.Diksha plays with Stephanie Kyriacou and Yu Liu early in the morning at 7.15 am while Aditi plays with Scottish star Carly Booth and South African Lee-Ann Pace at 9.58 am local time. Tvesa has been drawn with Yealimi Noh and Emily Kristine Pedersen, who won the Hero Women’s Indian Open years back and they tee off at 12.22 pm.Diksha and Tvesa arrived in the UK on Friday and then travelled to Edinburgh on Monday.Aditi and her mother arrived on Monday. They had also reached the venue and Aditi had a good look at the course.Col Naren Dagar, father and caddie of Diksha, said, “We were tested at the airport and then again in Scotland by the Tour.”Dagar said, “It was a different kind of a trip. We were helped in India by many people as we got all papers and permissions to travel. Honestly, there was some tension because this is not a normal situation, but the officials back home and the LET here were helpful.”Diksha added: “I have been waiting for this for long. Back home I practiced for a long time and maintained all safety measures on account of the COVID outbreak. We wore PPE suits and took all measures on travel and have been wearing masks, maintaining distance and staying away from crowded areas.”Diksha won the Women’s South African Open last year, which was also her rookie season.While the Ladies European Tour makes a return to golf with the Scottish Open, the LPGA has played two events in the United States.The LPGA Tour arrived in Europe after two events, the LPGA Drive On Championship and the Marathon LPGA Classic. Those two tournaments in Toledo provided back-to-back wins for Danielle Kang as the LPGA returned after the COVID-19 interruption. The two wins gave Kang three wins in the last 10 months.The field this week also includes Minjee Lee, who comes off on the back of two top-four finishes.In 2019, Mi Jung Hur came out on top with six birdies in her final nine holes to earn her first victory since 2014. But she will not defend her title this week at The Renaissance Club, opting to remain home in Korea due to travel concerns related to the COVID-19 pandemic.However, past champions Moriya Jutanugarn (2018) and Mi Hyang Lee (2017) have made the trip to The Renaissance Club, as have 2019 major champions Hannah Green (KPMG Women’s PGA Championship) and Hinako Shibuno (AIG Women’s Open).  The 144-player field also includes 15 of the top 20 in the LET’s Race to Costa del Sol, who are competing for the USD 1.5 million purse, as well as Rose Ladies Series Order of Merit winner Charley Hull.The Scottish Open is the first of two consecutive events in Scotland. The Scottish Open will be followed by next week’s AIG Women’s Open at Royal Troon, and the event is also the final opportunity to qualify for the AIG Women’s Open.Image credits: AP center_img Koushik Narayanan Last Updated: 12th August, 2020 11:06 IST 3 Indians In LPGA Event For 1st Time; Aditi, Diksha, Tvesa To Play At Ladies Scottish Open n a first for Indian women’s golf, three leading players of the country — Aditi Ashok, Diksha Dagar and Tvesa Malik — will tee up at an LPGA event together 4 weeks ago Francona returning to manage Indians after week of rest 4 weeks ago Indians joined by Vietnamese, Tibetans in anti-China protests at Capitol Hill Written By FOLLOW US WATCH US LIVElast_img read more

What happens to NBA schedule in case of an outbreak? Season would ‘cease completely’

first_imgBut with MLB’s return quickly hampered by a number of positive tests in the Miami Marlins team, prompting postponements, NBA commissioner Silver is wary of potential complications in his own sport.NBA RESTART: Schedule | Playoff Bracket | Bubble, explainedThe league has plans in place for individual confirmed cases, but would act swiftly should the virus pass through a confined campus, as happened in the Marlins’ clubhouse.”It’s not an exact science, because nobody’s ever done this before,” Silver told Good Morning America on ABC. “We have plans in place where we might pause — similar to what baseball’s doing now. Probably if we had any significant spread at all, we’d immediately stop and what we’d try to do is to track and determine where they’re coming from and whether there had been a spread on campus. I would say, ultimately, we would cease completely if we saw that this was spreading around the campus and something more than an isolated case was happening.”MORE: Biggest storylines ahead of NBA’s restartExplaining this approach, Silver said he listened to the players. Adam Silver says the NBA would be prepared for the 2019-20 season to “cease completely” if there was a coronavirus outbreak on the league campus in Florida.The campaign is set to restart on Thursday amid the COVID-19 pandemic, with 22 teams at the Walt Disney World Resort near Orlando to play eight seeding games and then the playoffs. “It’s health and safety first. That’s always been our guidepost going into this,” Silver said. “We’ve worked very closely with the Players Association and all the teams on this, and we know — it’s one thing we’ve always pointed out – that it’s about relative safety at this point. When you look at the high case rates not just in Florida but around the country – we also had significant numbers of players testing positive between the time we shut down the season and when we restarted – we jokingly have said, but maybe it’s not so funny, that the safest place in the world may be on this campus at Disney. If that were to turn out to not be the case, we certainly would stop.”However, Silver is confident ahead of the restart, with the NBA taking a different approach to MLB, where players continue to travel the country to play at home stadiums.”The word ‘anxious’ would describe how I feel. We’ve been working at this for a long time, but there is a high case rate in Florida, down in Orange County where Orlando is,” Silver said. “We’re seeing what’s happening in baseball with the Marlins, so it’s something we’re continuing to track very closely. Having said that, we have confidence in this protocol that we designed. It’s not actually a sealed ‘bubble’, but everyone that’s on that campus is tested on a daily basis. They’re taking extraordinary precautions. The only time they’re not wearing masks is when they’re actually playing basketball. It’s to the extent that when somebody tests positive, we’ll obviously track them closely. We quarantine people when they first come down. So, we think we have a plan in place that should work.”last_img read more